Administration Assistant (21 hours)

Closing date:

30th October 2026

Location:

195c Drumry Road East, Drumchapel, G15 8NS

Salary range:

£14,687.00

More about the job:

About the role

Drumchapel Citizens Advice Bureau is looking for an organised, enthusiastic and approachable Administration Assistant to join our team.

This is an opportunity to play an important role in supporting the day-to-day running of our Bureau and helping us deliver free, confidential and impartial advice to our local community.

Working alongside our Head of Administration and wider team, you will help ensure that our reception and administrative services run efficiently and effectively.

Key responsibilities

• Providing a welcoming and professional reception and telephone service.
• Handling correspondence, scanning documents and maintaining accurate electronic client records.
• Supporting the day-to-day operation of administrative systems and procedures.
• Monitoring and ordering office supplies.
• Providing practical administrative assistance to staff and volunteers.
• Assisting with the induction of administration volunteers and demonstrating routine procedures.
• Undertaking Display Screen Equipment (DSE) assessments following appropriate training.
• Providing general administrative support to the Bureau.

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About you

We're looking for someone with good organisational and communication skills, experience of office administration and confidence using electronic systems.

You'll be able to manage a varied workload, work accurately, use your initiative and contribute positively to a busy team.

Experience in the voluntary sector would be advantageous but is not essential.

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What we offer

• Annual leave: 25 days contractual annual leave plus 12 public holidays, pro rata for part-time staff.
• Option to purchase additional annual leave
• Pension: Workplace pension scheme with 5% employer and 5% employee contributions, subject to scheme rules.
• Training and development opportunities.
• A supportive working environment.

The opportunity to make a positive difference within the local community.

An application pack, including a job description, can be downloaded below or by email.

Completed applications should be returned to:

Laura McMahon

Laura.mcmahon@drumchapelcab.casonlie.org.uk

 

195C Drumry Road East

Drumchapel

Glasgow

G15 8NS

Closing date: Friday 30th October 2026.

Applications received after the closing date will not be considered.

How to apply:

For further details and information on how to apply, please contact laura.mcmahon@drumchapelcab.casonline.org.uk