Financial Capability Adviser X2
Closing date: Friday 17th April 2020
Interviews: w/c Monday 20th April 2020 by video call
Location: Drumchapel, Glasgow (Remotely during bureau closure as a result of Covid19)
Hours per week: 35
Duration: fixed Term to March 2021 - (possibe extention for a further year).
Drumchapel Citizens Advice Bureau is looking for 2 highly motivated individuals with the drive and enthusiasm to ensure the provision of a quality advice and information service to the public on an outreach basis across Glasgow. We are an established Citizens Advice Bureau with a solid reputation for delivering well-managed, proactive, quality assured services, directly and in partnership with statutory and voluntary sector agencies.
The successful candidates will demonstrate the skills and commitment to provide a quality of advice service to the community we serve. They will have a successful track record in a fast paced CAB environment, communicating and liaising with various local organisations, delivering advice and information services to clients, and will have completed CAB adviser training.
We expect candidates to be self-motivated, results driven; passionate about social justice, have excellent teamwork, communication and organisational skills, be computer literate with a commitment to continuous improvement.
They will have an understanding of the importance of excellent customer services and have a commitment to equality and diversity.
This post will start in a remote working capacity during Covid19; thereafter the role involves working between locations across our area of benefit (G1-G15).
The post is funded until March 2021 (with possible extension).
Please note that this is a basic disclosure post.
How to apply:
You can download an application pack from the CAS website links below or obtain and return applications to Laura McMahon no later than noon on Friday 17th April 2020.
Citizens Advice Scotland (CAS) https://www.cas.org.uk/
About the employer:
Drumchapel CAB strives to be an Equal Opportunities employer.
We hold accreditation under Scottish National Standards for Advice Providers; ISO 9001:2015; and are members with Scottish Association of Citizens Advice Bureaux.
Drumchapel CAB is a charity registered in Scotland No. SC015207
Authorised and Regulated by the Financial Conduct Authority FRN: 617448